Turn Conversations Into
Automated Business Actions
Zuvany’s Actions & Workflows feature transforms customer conversations into structured, automated processes. From appointment booking to lead routing and service requests, automate tasks without manual intervention.
What are Zuvany Actions & Workflows?
Zuvany Actions & Workflows allow businesses to automate customer-driven processes and operational tasks triggered directly from AI conversations across website and messaging channels.
Problem versus Solution
Manual Workflow Challenges
- Leads require manual follow-ups
- Appointments scheduled through back-and-forth emails
- Service requests handled inefficiently
- Operational delays and human errors
Automated With Zuvany
- Conversations trigger instant actions
- Automated appointment scheduling
- AI-driven lead routing & assignment
- Seamless workflow execution
Everything you need to automate your operations
Conversation-Triggered Actions
Automatically trigger workflows when customers express intent — booking, inquiry, complaint, or purchase interest.
- Intent-based triggers
- Real-time automation
- No manual intervention
Appointment & Booking Automation
Allow customers to schedule meetings, demos, or services directly inside conversations.
- Automated scheduling
- Calendar integrations
- Instant confirmations
Lead Routing & Task Creation
Automatically assign leads, create follow-up tasks, and notify relevant team members.
- Smart lead assignment
- Automated task creation
- Team notifications
Custom Business Workflows
Build workflows for complaint registration, onboarding, support escalation, and more.
- Flexible workflow builder
- Business-specific logic
- Scalable automation
Who benefits from workflow automation?
Sales Teams
Automate lead follow-ups & routing.
Support Teams
Handle requests faster with automation.
Operations Teams
Reduce repetitive manual processes.
Growing Businesses
Scale workflows without extra staff.
Frequently Asked Questions
You can automate appointments, lead routing, complaint registration, onboarding flows, and custom operational tasks.
No. Zuvany workflows are designed to be configured without technical expertise.
Yes. Workflows can integrate with CRM systems, spreadsheets, and automation platforms.
Workflows are triggered based on conversation events, user inputs, and defined automation rules.
Automate your business processes with AI
Transform conversations into actions and eliminate manual workflow bottlenecks using Zuvany.
- No-code workflow automation
- Conversation-triggered actions
- Setup in minutes